Products

Help

How to order

When you see a product you like simply click on the "buy" button to add this to your shopping basket.
At any time you can click on "view basket". This option will allow you to view and change your selections.
- You can click on the view basket button at the top of each page at any time.
- You can update the quantities of an item or remove it completely from your basket.
When you have finished shopping, click on the 'checkout' button and you will then be asked for your delivery details and payment method. There is lots of flexibility. When you get to the checkout you can:
- Change your mind
- Add more things to the shopping basket.
- Change any of the items
- Alternatively you can place your order with our sales department by telephone - +44 (0)1588 673 411

How to pay

The REO web site allows you to order directly over the internet in a few easy steps using our secure checkout. We use 128 bit SSL encryption for security during the ordering process.

You will need your credit card details to hand, when you start to order.

You will receive a confirmation of your order via email and a receipt will be sent with the products you buy.
If you prefer not to order online your credit card information can also be given to our sales department, please call us on +44 (0)1588 673 411 for friendly, efficient service, you can also fax us on 01588 672 718. We accept Switch, Delta, Visa and Mastercard.
Cheques should be made payable to ´REO (UK) Ltd´ and posted to us at:
REO (UK) Ltd,
Units 2-4 Callow Hill Road,
Craven Arms Business Park,
Craven Arms,
Shropshire
SY7 8NT,
UK

(Goods will be despatched 5 working days following receipt of cheque)
Postal orders should be made payable to ´REO (UK) Ltd´ and sent to the above address. Please remember to keep the counterfoils until you have received your order.
Please do not send cash by post as we cannot be held responsible for any loss..

Delivery

Delivery costs are as follows:

Orders with a value below £100 ex VAT - £13.00 delivery charge
Orders with a value above £100 ex VAT but below £500 ex VAT - £10.00 delivery charge
Orders with a value above £500 ex VAT - FREE Delivery
Orders with 15 or more items - FREE Delivery

Cancellation and returns policy

You have the right to cancel your contract within seven working days of the receipt of the goods. This cancellation must be notified to REO in writing or by e-mail. If you cancel the contract within seven days of the receipt of the goods you should return the goods to REO at your expense within 30 days.

You are recommended to return the goods in the original packaging or similar and should take reasonable care of the goods. A full refund (less postage) will be issued by REO within 30 days if the goods are received in resaleable condition. If the goods are not received in resaleable condition, REO reserves its right to deduct an amount from the refund for any resulting loss in value.